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Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Center for Public Leadership)By Max H. Bazerm
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Most events that catch us by surprise are both predictable and preventable, but we consistently miss the warning signs. This book shows why such predictable surprises place us all at risk and shows how we can understand, anticipate, and prevent them before disaster strikes.
- Amazon Sales Rank: #176990 in Books
- Brand: Brand: Harvard Business Review Press
- Published on: 2008-03-25
- Original language: English
- Number of items: 1
- Dimensions: 8.20" h x 1.00" w x 5.50" l, .80 pounds
- Binding: Paperback
- 336 pages
- Used Book in Good Condition
From Booklist Bazerman and Watkins, faculty at the Harvard Business School, define predictable surprises as "an event or set of events that take an individual or group by surprise, despite prior awareness of all of the information necessary to anticipate the events and their consequences." They cite as examples the tragedy of 9/11 and Enron's collapse. Insisting theirs is not 20/20 hindsight, they explain how many disasters are preceded by clear warning signals that leaders miss or ignore. Characteristics of predictable surprises include when leaders know a problem exists and that problem does not solve itself and gets worse, the human tendency to maintain the status quo, and the reality of a small vocal minority (special interests) that benefit from inaction. Future predictable surprises include government subsidies, global warming, government's ignoring future financial obligations in medical costs and retirement commitments, and the large obligations airlines have in frequent flyer miles. This is an excellent book for library patrons in both the public and private sectors. Mary WhaleyCopyright © American Library Association. All rights reserved
About the Author Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Michael D. Watkins is Professor of General Management at IMD in Lausanne, Switzerland, and co-founder of Genesis Advisers, a leadership development company.
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